Privacy Policy

This Privacy Policy applies to Neptunevines Education ("we", "us", "our"), operator of www.neptunevines.com — a free online educational platform providing UPSC notes, NCERT summaries, CBSE study material, State PSC content, virtual science labs and mock tests for Indian aspirants.

Registered Address: Neptunevines Education, Kerala, India
Contact Email: info@neptunevines.com

By using Neptunevines, you agree to the collection and use of information in accordance with this policy.

We collect the following categories of information:

We use information we collect for the following purposes:

• To create and manage your Neptunevines account and provide access to study resources.
• To personalise your experience and save your preferences.
• To send you educational updates via newsletter (only if subscribed).
• To respond to support queries, feedback and contact form messages.
• To understand how the platform is used and improve features and content quality (via Google Analytics).
• To display advertisements that keep the platform free (via Google AdSense).
• To maintain security, detect abuse and ensure platform integrity.
• To comply with applicable laws and regulations in India.

Legal basis (GDPR): We process your data under contract performance (account creation), legitimate interests (security, analytics), consent (advertising cookies, newsletter), and legal obligation.

Neptunevines uses cookies — small text files stored on your device. We use three categories:

When you first visit Neptunevines, a cookie consent banner will appear. You can accept all, decline optional cookies, or manage preferences individually. You may also control cookies through your browser settings.

Neptunevines uses the following third-party services that may collect data independently:

• Google Analytics: Anonymous, aggregated site usage data. Google's privacy policy: policies.google.com/privacy
• Google AdSense: Ad personalisation via cookies. Opt out at adssettings.google.com
• Google Fonts: Fonts loaded from Google servers; Google may log your IP address.
• CDN Providers: CSS/JS libraries may be loaded from third-party CDNs that may log basic access data.

We do not share your personally identifiable information with any third parties for their own marketing purposes.

To fund operations and keep all content free, we display advertisements via Google AdSense. Google may use cookies to serve personalised ads based on your visits to our site and others.

You may opt out of personalised advertising at Google's Ads Settings. You will still see ads if you opt out, but they will not be personalised.

Your data is stored on secure servers. We implement appropriate technical and organisational measures including:

• Passwords stored using industry-standard hashing — we never store plain-text passwords.
• All data transmitted via HTTPS (TLS encryption).
• Access to personal data restricted to authorised personnel only.
• CSRF tokens protect all forms against cross-site request forgery.

We retain account data while your account is active. Account deletion requests are processed within 30 days. While we take security seriously, no internet-based system can be 100% secure.

Depending on your location, you may have the following rights regarding your personal data:

• Right to Access: Request a copy of the personal data we hold about you.
• Right to Rectification: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data.
• Right to Restrict Processing: Request that we limit how we use your data.
• Right to Data Portability: Request your data in a machine-readable format.
• Right to Object: Object to processing of your data for direct marketing.
• Right to Withdraw Consent: Withdraw consent for cookies or newsletter at any time.

To exercise any right, email info@neptunevines.com. We will respond within 30 days.

Neptunevines is intended for students of all ages, including school students using NCERT and CBSE content. However, we do not knowingly collect personal information from children under 13 without parental consent.

If you are a parent or guardian and believe your child under 13 has provided us with personal data, please contact info@neptunevines.com and we will delete it promptly. Account creation requires users to be 13 or older.

We may update this Privacy Policy from time to time. When we make material changes, we will update the "Last Updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of Neptunevines after changes constitutes acceptance of the updated policy.

For any questions, concerns or data requests regarding this Privacy Policy: